1. What services does Sage Services offer?

We offer a range of services, including website development, digital marketing, SEO optimization, and more. Our goal is to provide tailored solutions that meet the specific needs of both new and established businesses.

2. How do I get started with a website development project?

To get started, simply contact us through our website or by email. We’ll discuss your project requirements, goals, and timeline, and provide you with a detailed proposal outlining the scope of work and pricing.

3. What is your payment process?

Our payment process typically involves an initial deposit to secure your project slot, followed by milestone payments as we progress through the project. The specific payment schedule will be outlined in your service agreement.

4. Are deposits or initial payments refundable?

No, deposits and initial payments are non-refundable. These payments cover the initial work, including planning, research, and design, and secure your project slot.

5. What if I’m not satisfied with the work provided?

We strive to meet your expectations and deliver high-quality work. If you’re not satisfied, please contact us immediately so we can address your concerns. Refunds are considered on a case-by-case basis, depending on the work completed and the stage of the project.

6. Can I request changes to the project after it has started?

Yes, you can request changes, but please note that changes to the project scope, design, or features may require additional fees and could extend the project timeline. All changes must be requested in writing.

7. What happens if I decide to cancel the project?

If you decide to cancel the project after work has commenced, no refund will be provided for the work already completed. We recommend discussing any concerns with us before making a decision to cancel.

8. What is included in the ownership of the completed website?

Once the project is completed and full payment is made, you will own the rights to the website design, content, and code developed specifically for you. However, any third-party materials or plugins used are subject to their respective licensing agreements.

9. How long do you retain my personal information?

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. We take data security seriously and implement measures to protect your information.

10. Can I request a refund for third-party services?

No, third-party services such as hosting, domain registration, and software licenses purchased on your behalf are non-refundable. These services are subject to the refund policies of the respective third-party providers.

11. What happens if my project is delayed?

Delays can occur due to various reasons, such as the late provision of materials or change requests. We will communicate any potential delays and work with you to adjust the project timeline as needed.

12. How do I contact Sage Services for support or inquiries?

You can contact us via email, phone, or through our website. We’re here to assist with any questions or concerns you may have regarding our services.