At Sage Services, we are committed to providing high-quality website development and related services. We understand that circumstances may arise where a refund is requested. This Refund Policy outlines the terms and conditions under which refunds may be issued. By engaging our services, you agree to the following refund terms:

1. Service Satisfaction

1.1 Service Commitment: We strive to meet your expectations and deliver services in accordance with the project proposal or service agreement. If you are not satisfied with the service provided, please contact us immediately so we can address your concerns.

2. Refund Eligibility

2.1 Deposit and Initial Payments: Deposits or initial payments made at the start of the project are non-refundable. These payments secure your project slot and cover initial work, including planning, research, and design.

2.2 Project Milestones: Refunds for payments made upon reaching specific project milestones will be considered on a case-by-case basis. Refunds will only be issued if the work completed does not meet the agreed-upon specifications as outlined in the service agreement.

2.3 Completed Projects: Once a project is completed and delivered to you, no refunds will be issued. This includes all final payments made after project delivery.

2.4 Change of Mind: If you decide to cancel the project for any reason after work has commenced, no refund will be provided for the work already completed.

3. Requesting a Refund

3.1 Refund Request Process: To request a refund, you must contact Sage Services in writing within [Insert Number of Days, e.g., 14 days] of the payment or project milestone. Please include the reason for your refund request and any relevant details.

3.2 Review and Response: Upon receiving your refund request, we will review the work completed and determine whether a refund is applicable based on the criteria outlined in this policy. We will respond to your request within [Insert Number of Days, e.g., 7 days].

3.3 Refund Approval: If a refund is approved, it will be processed using the original payment method within [Insert Number of Days, e.g., 14 days] of approval. You will receive a confirmation of the refund once it has been issued.

4. Non-Refundable Services

4.1 Third-Party Services: Any third-party services, including but not limited to hosting, domain registration, and software licenses, purchased on your behalf are non-refundable. These services are subject to the refund policies of the respective third-party providers.

4.2 Custom Work: Custom work, such as bespoke designs, coding, and development work specific to your project, is non-refundable once completed and delivered.

5. Dispute Resolution

5.1 Good-Faith Efforts: We are committed to resolving any disputes regarding refunds amicably. If you have concerns about the services provided, please contact us so we can work together to find a satisfactory resolution.

5.2 Legal Recourse: If a resolution cannot be reached through good-faith negotiations, the dispute will be subject to the terms outlined in our Terms and Conditions, including the governing law and dispute resolution provisions.

6. Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed of any updates.

7. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at: